Logistical Services

Receipt of Goods                                   Warehousing of Goods                           Pick Orders

Pack Orders                                          EDI                                                       Restock Returns

Perform Yearly Inventory                         Claims Processing                                 Packing Slip

Assist Customs Broker Clearance

Ship Orders using UPS, FedEx, and Trucking Companies.

Back-Office Services (Customer Service)

Answering Customer Inquiries from Telephone, Mail, Fax or E-mails.

Use of Green Rhino Toll Free Telephone Services (Incoming calls and Fax)

Up selling on Inbound Calls

Process Catalog Requests

Process Customer Returns

Order entry

Credit / Collections

Credit Check All Orders

Collections Services on Delinquent Customers

Accounting

Invoice Customer                                   Process Payment                                    Deposit Payment

Credit Card Processing                           Financial Reporting/Outside Accountant     Funds Transfer

Sales Support

Customer Service for Sales Management                         Customer Service for Rep Organization

Customer Service for Sales Reps                                     Manage Marketing Materials

Special handling of Major Accounts                                  Prepare Commission Checks

Reporting

Invoice & Credit Copy                             Receivable Deposit Record                                 Monthly Sales Summary

Aging Report                                         Monthly Inventory Report                                    Commissions Reports

Additional Reports available on request